on 01-12-2022 16:20
Hi. We had planned works in our area yesterday. The internet went down and has not been back up since. My router is showing a solid white light and I'm unable to reset it using the reset button. The light stays a solid white colour even after holding the pin down for 60 seconds. I had similar issues like this before and the router had to be replaced after an engineer visit due to the router dying.
Could a mod please look into this for me. I'm in the E10 are of London
Thanks
on 01-12-2022 16:38
on 01-12-2022 17:03
I have run the test on the router and get a message saying "looks like the hub isn't connected properly" I have double checked all cables everything is connected properly.
Im still unable to reset and only get a constant white light
on 02-12-2022 15:07
on 02-12-2022 15:26
I'm not getting a dim light. Just a bright light when it boots up then stays like that. I'm not getting any flashing of lights during bootup either
on 02-12-2022 16:06