cancel
Showing results for 
Search instead for 
Did you mean: 

No Upload speed increase..

locky1
Dialled in

locky1_0-1686581381586.pnglocky1_1-1686581429059.png

I'm in area 30 and my online account says I should have 104 upload but I'm still stuck at 52 and I have rebooted a few times.. So whats going on Virgin?

86 REPLIES 86

Hi @IllLustration 

Thanks for coming back to me. 

I am glad to hear everything has been sorted with your billing and upload speed. 

Do pop back if you need further assistance.

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

banhamm
Up to speed

Hi

 

Has anyone in area 20 (Bromley) managed to get the magical upload speed of 104 mbps yet? Asking for a friend 😉

No, Area 20 has not yet had its upload speed doubled (sadly).

banhamm
Up to speed

I can confirm that in area 20, for Bromley at least, after briefly losing connection on the hub 5, the restored service showed an upload speed of 104mbps, doubled from the previous 52.

Thanks for the update banhamm and we're glad that your upload speed has now increased 👍

Kind Regards,

Steven_L

Area 20 here (Burgess Hill). Still no sign of the increased upload speed though...

Hi SpookyElectric1,

As advised in our earlier message, we do aim for this to be done by the end of the year 🙂

Alex_Rm