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vauxden
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No Ranging Response Received and High Package Loss

Hi there, this is my first post. Around last week the internet in my flat became extremely slow and unreliable. Every other minute the wifi seems to drop out and the ethernet is crawling at a snails pace. The only error message in the Network log is a: No Ranging Response received - T3 time-out; error. I have restarted the router multiple times, and ever factory reset it. No luck. I ran a ThinkBroadband quality monitor test over the last couple of days, and there seems to be some major packet loss throughout the day. Any help would be much appreciated. Feel free to ask me any questions!

https://www.thinkbroadband.com/broadband/monitoring/quality/share/b6cffc2395a6f3218ed0fce2c468b676759ff06c-18-01-2021

  Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

13939968446.3512016 qam4
24619994046.3512016 qam3
33259923146512016 qam5
42579991046.3512016 qam6



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA00280
2ATDMA0000
3ATDMA00310
4ATDMA0000

 

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1194750000840256 qam8
21387500008.340256 qam1
31467500007.540256 qam2
41547500008.138256 qam3
51627500008.340256 qam4
61707500008.140256 qam5
71787500008.540256 qam6
81867500008.340256 qam7
92027500008.140256 qam9
102107500007.940256 qam10
112187500008.140256 qam11
122267500008.140256 qam12
132347500007.840256 qam13
142427500008.140256 qam14
15250750000840256 qam15
162587500007.440256 qam16
17266750000840256 qam17
182747500007.840256 qam18
192827500007.540256 qam19
20290750000840256 qam20
212987500007.940256 qam21
223067500007.640256 qam22
23314750000840256 qam23
243227500007.840256 qam24



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked40.33254742
2Locked40.9513725513
3Locked40.31066745864
4Locked38.92143079
5Locked40.93325516
6Locked40.33306197
7Locked40.32975865
8Locked40.93186598
9Locked40.33616695
10Locked40.33387393
11Locked40.93538014
12Locked40.93218293
13Locked40.33257336
14Locked40.33486746
15Locked40.334215489
16Locked40.934415982
17Locked40.334515284
18Locked40.33307309
19Locked40.93126996
20Locked40.33108269
21Locked40.33588231
22Locked40.33337073
23Locked40.93216668
24Locked40.946715612




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vauxden
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Re: No Ranging Response Received and High Package Loss

General Configuration

Network access
Allowed
Maximum Number of CPEs
1
Baseline Privacy
Enabled
DOCSIS Mode
Docsis30
Config file
cmreg-vmdg505-bbt062-b.cm



Primary Downstream Service Flow

SFID44892
Max Traffic Rate402500089
Max Traffic Burst42600
Min Traffic Rate0



Primary Upstream Service Flow

SFID44891
Max Traffic Rate38500089
Max Traffic Burst42600
Min Traffic Rate0
Max Concatenated Burst42600
Scheduling TypeBestEffort
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