Hello,
My father recently had Virgin Media installed into an area where Virgin have installed the infrastructure into his area.
He signed up for the Gig1 package, the engineer came installed no issues and installed the Hub 4.
I have double checked the stats and no Docsis 3.1 channels are up but only Docsis 3.0, but the is it's saying it's in Docsis 3.1 mode on the configuration page, can someone tell if he should have any Docsis 3.1 channels bonded on the "Status" page?
Here is the stats as of 03.02.2022.






The new install was the 1st of March. The engineer also added a 10db attenuator too on the back of the router when it was installed.