on 05-09-2021 12:08
Got an engineer out was brilliant he was gave me internet WiFi boosters n told me to ring virginmedia for my pods, lol had to laugh Iv been paying nearly over £100 a month and not getting my proper service for a very long time, they won’t give me my pods because my nxt bill came in and once I pay this I get them even tho there free to me in my package which surely could have giving me them, through there problem, sorry virginmedia I think it time I left disgusted, just thought I put this up in case someone else has had the same problem ty
on 07-09-2021 12:27
Thanks for your post on our Community Forums @Tonymc41,
I've been able to view your account and can see that once we've been able to take a payment for you, we will be in a position to order a Wi-Fi pod for you
Please make the required payment and we will be more than happy to assist you with the Wi-Fi pod ordering
Kindest regards,
David_Bn