Virgin Media Community

[grantburgh]

Hi all,

So today is installation day for me. I have just got my 350mb package with the Hub 3.0 installed.

If I do a speed test using my iPhone I am getting fast speeds of 300+ and it varies depending on where I go in the house. That all seems OKish.

However plugging in a laptop to an ethernet port on the Hub 3.0, or plugging in a Playstation 4, I am getting downloads of around 30mbps.

What on earth is going on here if anything I assumed a wired connection would be far more reliable than wifi. I wonder if this is due to me being on day 1 of the service, however that doesnt explain the lightning quick Wifi speed.

Cheers in advance

[MikeRobbo]

What speeds do you get at >> speedtest.net << with a direct connection using a Cat 5E or better ethernet cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?

then ... 

Can you Login to the Hub Settings and navigate to the Connected Devices page - what is the reported 'connection speed’ for the ethernet cable connected device you used for the speed test ?

[grantburgh]

Hi there,

Appreciate the quick response. I believe I've diagnosed the issue... I was plugging the PS4 into an ethernet connection via power line adapter. If I plug straight into the router my speed is now showing 240mbps!

So issue is the power line adapters - HOWEVER I am using the exact same power line kit that I used with my BT fibre internet which was giving me much faster speeds that 30mbps... Is there any reason they would be slower with Virgin that BT?

Thanks again

[MikeRobbo]

There is no reason why the speeds should be different. 

BUT

Powerline Adaptors are renowned for inconsistency.

[grantburgh]

Ok thank you!

Last question if you have time to answer:

I am in a new build house (6 months old), and all the bedrooms have a co-axial wall socket in them which terminate in my downstairs cupboard next to the virgin router. Is it possible to use these co-axial cables to send wired internet from the router to my bedrooms using some kind of co-axial to ethernet adapter?

Cheers

[MikeRobbo]

Yes, it can be done, you would need 2x Ethernet to co-ax adaptors.

There are plenty available on the internet. It may be worthwhile getting a couple of cheap ones just to test the circuits then go for better / faster ones once you are happy that everything works OK.