Hi Nathan, Any update on this issue? (see my reply to you yesterday, below) Still no change to my service. I have some spare time this morning so reset the hub again, and tried to connect to the samknows thing. Doesn't connect, either in hub or modem only mode and again when in wifi or ethernet cable connected. I still cannot connect to the hub on 192.168.1.100 or 192.168.100.1 after I have reset it and changed to modem only mode. It is very frustrating to not ne receiving the service I have subscribed to. Should I be talking to support on 150 for a speedy response?
Hi Travis, Yes. I called 150 on Friday afternoon and they said there was an issue in my area and to leave it 24 hours for a repair. I did that and checked, no change. It's now been 48 hours and still no change. I am receiving slower speeds with the hub 4 on the 1gig service than I was on my hub 3 with the 500mb service.