New 1GB and Superhub 4 slow speeds

[bryansmithsnr]

Hello, Please help

Upgraded from M600 SH3 to 1gb  SH4 roughly a week ago.  My speed is slower than my old M600 package!

Over wifi I was getting between 450/500 consistently, now I'm ranging between 130 - 350.  The superhub is in the same location, with identical connections, everything set up wise the same.

Sam Knows realspeed says 1116 mbps to my router but 260 from router to computer.

Any advice?

Logs ......

3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

25	330750000	1.5	39	QAM256	25
6	178750000	2.3	39	QAM256	6
7	186750000	2.5	40.4	QAM256	7
8	194750000	2.4	40.4	QAM256	8
9	202750000	2.3	40.4	QAM256	9
10	210750000	2.1	40.4	QAM256	10
11	218750000	1.9	40.9	QAM256	11
12	226750000	1.8	39	QAM256	12
13	234750000	2	39	QAM256	13
14	242750000	2.1	40.4	QAM256	14
15	250750000	1.9	39	QAM256	15
16	258750000	1.3	39	QAM256	16
17	266750000	1.3	39	QAM256	17
18	274750000	0.9	38.6	QAM256	18
19	282750000	0.5	38.6	QAM256	19
20	290750000	1.2	39	QAM256	20
21	298750000	1.8	39	QAM256	21
22	306750000	2.3	39	QAM256	22
23	314750000	2.1	39	QAM256	23
24	322750000	1.6	38.6	QAM256	24
26	338750000	1.7	39	QAM256	26
27	346750000	1.8	39	QAM256	27
28	354750000	1.8	39	QAM256	28
29	362750000	1.8	38.6	QAM256	29
30	370750000	2	39	QAM256	30
31	378750000	2	39	QAM256	31
32	386750000	2.1	39	QAM256	32
33	394750000	1.8	39	QAM256	33
34	402750000	1.6	39	QAM256	34
35	410750000	1.7	39	QAM256	35
36	418750000	1.7	39	QAM256	36

3.0 Upstream channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	25800000	43.5	5120 KSym/sec	64QAM	11
2	39400000	44	5120 KSym/sec	64QAM	4
3	46200000	44	5120 KSym/sec	64QAM	3
4	32600000	44	5120 KSym/sec	64QAM	5

3.0 Upstream channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	US_TYPE_STDMA	0	0	0	0
2	US_TYPE_STDMA	0	0	0	0
3	US_TYPE_STDMA	0	0	0	0
4	US_TYPE_STDMA	0	0	0	0

[bryansmithsnr]

sorry 

 

[bryansmithsnr]

 

[Gareth_L]

Hello bryansmithsnr

There are a few things we can check from here 

For which  look into for you 
If you don't mind, I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

[Gareth_L]

Hi bryansmithsnr

Just a quick message to see how the visit went today?

Gareth_L

[UtterlyClueless]

Did this ever get resolved OP?