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NO SPEED

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SteveH
Up to speed

on ‎10-11-2022 11:03

  • No speed because our broadband has been off since Monday. No communication from VM as usual. What is going on VM??
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newapollo
Very Insightful Person
Very Insightful Person

on ‎10-11-2022 11:33

Hi @SteveH 

Have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.

If nothing is showing  you could also try the  Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali

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newapollo
Very Insightful Person
Very Insightful Person

on ‎10-11-2022 11:33

Hi @SteveH 

Have you looked at Check service status at the top of the page? You can also a run a test on your equipment from there.

If nothing is showing  you could also try the  Service Status number  0800 561 0061.  This often gives details of more local issues down to postcode level.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks
The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
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SteveH
Up to speed
In response to newapollo

on ‎10-11-2022 11:57

Done all that Dave, multiple times, only posted here coz I thought it might be nice, if someone from VM fessed up to whats actually happening in my postcode. And just to think I had the option of going to gnetworks, but stupidly I recently renewed my VM contract.

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