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My upload speeds are trash

Tuning in


To be blunt my uploads are utter trash and that's being polite. As of lately uploading captures on the XBX used to be Whoosh and it is uploaded now it's crawling like a snail and so slow I can't upload anything at all. So I checked the upload speeds and to my surprise, it is still on 32GB when it should be on 50GB when we had a free upgrade but mine is still on the old speed. 




Support your claim with test figures...

Once the test begins click on: Run full test to see all the stats for Upload / Jitter / Latency / Packet loss.

Post a screen shot of the full test results.

Thanks for the link but the link does not work it will not open the page even with VPN turned off...


Ensure that you are in router mode. 

Cancel VM here
Complain to VM
Demand compensation from VM here
Demand your call recordings here
Monitor the state of your VM connection here

Hi Hefeydd 👋 Welcome back to the community! Thank you for posting. 

Sorry to hear these concerns about your upload speeds. We would like to help investigate further and offer support - as the community have advised we would need you to go into router mode to gather some data so this is possible. 
Please pop back here when you have done this and we can take another look. Thank you!

All the best. 🌞



Realspeed normally works reliably on our connection, but not today !

Realspeed failure.JPG