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JAT247
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My broadband speen is much slower than the average speed.

My package is M350 but speedtest.net says DL 89 UL 36.59

 

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Adduxi
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Re: My broadband speen is much slower than the average speed.

How are you testing?  Wired or Wifi?  VM do not guarantee wifi speeds.  Tests should be done wired direct to the Hub, with a good Cat 6a cable and a gigabit capable device.

However, please post your power levels and network log from the Hub.  Also setup a BQM to monitor and record your circuit.  www.thinkbroadband.com/ping

Once done we can comment.

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Alex_RM
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Re: My broadband speen is much slower than the average speed.

Hi JAT247,

 

Thanks for posting, and welcome to our community 🙂

 

Sorry to see you're experiencing some slow speeds.

 

If you can provide the information has asked for, this will help us diagnose any potential issues.

 

Alex_Rm

 

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