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on 26-04-2022 08:34
My broadband speed has gone from well over 200 to less than 15 this happened yesterday. I have followed al the advice on virgin page but it is still the same.
Please help I am tearing my hair out.
on 26-04-2022 09:47
Usual request, post your power levels, pre and PostRS errors and network log. Setup a BQM here www.thinkbroadband.com/ping
Once done we can comment on the status of your circuit.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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on 04-05-2022 14:37
At the end The problem was with my PC I reinstall windows and all is well now.
Thank you for your help and interest.
on 06-05-2022 14:53
Thanks for the update @montanaguasa, pleased to hear that a solution was found and the services are running as expected
Have a great weekend
David_Bn