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My Package is 350mbit but i can only get 100mbit?

Hello..

My internet was connected a half week ago. I've been testing it every day since when connected and I can get an average of 100 mbit of internet. But, I pay 56 pounds for 350 mbit internet and they take 39 pounds for installation. I try to reset router but its not working.. I tried everything but still same.

So what i have to do now?

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Message 2 of 11
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Re: My Package is 350mbit but i can only get 100mbit?

if you are getitng 90-100 wired its likely a limit from your network card.
Is it connecting at 10/100 or 1000mbps

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Message 3 of 11
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Re: My Package is 350mbit but i can only get 100mbit?

I dont have any problem with my network card.. i tried wired, wireless and with my phone (wireless).. all of them same.. 100 mbit max. speed. Sometimes 240 but very rare..
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Message 4 of 11
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Re: My Package is 350mbit but i can only get 100mbit?

so what does the superhub say the computer is connected at?

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Message 5 of 11
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Re: My Package is 350mbit but i can only get 100mbit?

I dont have super hub.. I have Hub 3 they gave me hub 3
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Re: My Package is 350mbit but i can only get 100mbit?


@NeunN wrote:
I dont have super hub.. I have Hub 3 they gave me hub 3

... and under 'Connected devices' on the left hand side, once logged into the HUB, says under 'Speed (Mbps)'?

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Message 7 of 11
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Re: My Package is 350mbit but i can only get 100mbit?

same thing. so what does it say the connection speed is

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Message 8 of 11
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Re: My Package is 350mbit but i can only get 100mbit?

Thanks for quick reply guys.. There is 380.85 mbits
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Message 9 of 11
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Re: My Package is 350mbit but i can only get 100mbit?

is its showing the device connected at 380 that is not a wired connection. Maybe a wireless one

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Re: My Package is 350mbit but i can only get 100mbit?

My computer connected wireless now.. and its showing 380 mbits if you want i will try wired too..
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