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Endohr
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Missing over half my supposed speed

Hello all,

 

yesterday I was getting major buffering whilst watching a movie on Plex. 

Did the usual checks. When doing a speed check, I am getting circa 75download speed. I am on the 200 plan. Hub3

i can’t get hold of VM to ask what is going on. Someone told me something to do with throttling over the weekend as today the movie plays fine. 

Throughout all this Netflix Amazon etc were playing fine. 

any ideas? 

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madwayne
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Re: Missing over half my supposed speed

I cant get in touch to upgrade.

its a bit naughty to halve your speed, not a lot you can do about it other than contact Virgin and your MP to get it changed on what companies say they are offering day in day out versus what they are actually delivering.

 

75Mb download should be enough for a movie mind?

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Endohr
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Re: Missing over half my supposed speed

It should be enough to play the movie but it would buffer constantly. Odd that everything else played fine. 

I’m have a few issues with the internet, speed wifi and I can’t get hold of anyone over the phone to even ask them about it!

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Endohr
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Re: Missing over half my supposed speed

It’s even worse today. 

no answer on the phone as usual.

Less than 50. I should be getting 200!

what worse can I do??

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