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Max speed 350mb available


Last year when I did a postcode lookup the 500mb service was available.

I have recently upgraded to Ultimate Ooomph and was told that the max I can get (for now) is 350mb. 

I was informed that once it is available in my area I will get an automatic upgrade. 

I had an email last month to say work was completed in my area, is there a way of finding out when the faster speeds will be available again ?

I have spoken to 2 engineers who were working at properties in the street and they assured me that higher speeds are available and there must be a flagging issue on the postcode checker.

Is there any way of feeding this back to have it sorted?

Thanks in advance 

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