We British people are way behind the states of USA
they can get up to 10gbs service well jellous just saying .
you can get that here too, if you are willing to pay for it. and there are plenty places in the "great" USA that have sub-par speeds. don't believe the trump hype, USA is far from being "great again".
I'm having to agree with chenks again. Getting high speeds can be difficult. I'm reminded of a case related by Lon Seidman in Connecticut who was told by Comcast that he might be able to get their 2Gbps service, an attractive opion as he uploads a lot of stuff to various platforms including YouTube. However, an investigation revealed that his home was 19,375ft from the nearest suitable fibre splice, and the cost of bringing this service from other nearer fibre splices would be so high as they were not set up for 2Gbps that Comcast won't help. On a related subject there are many Americans who have no competing cable provider, including Seidman, so you are stuck with your monopoly provider. In Seidman's case, he has to make do with 300Mbps down and 12Mbps up.
Well I have been told that yes the maintenance letter and work that was done on the 18th November was upgrading for the Docsis 3.1 and 1gig speeds. They said I should be able to get it in the next week. This was from when I rang retentions and they contacted the Faults team and the faults team said unofficially and off the record that yes it was definitely for the 1gig speed. So I wait another week and will ring up again.
Website still shows M500! as the highest speed I can get in my area though. Maybe it still needs time to update the system for my postcode area?
I suppose I will just have to be even more patient 😛