Good tip on the speed guarantee. As luck would have it CityFibre have just dug our street up and installed proper FTTP so I have lots of options if VM can't rectify things.
As for new logs... see below.
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
1 | 330750000 | -0.2 | 40 | 256 qam | 25 |
2 | 234750000 | 0 | 40 | 256 qam | 13 |
3 | 242750000 | 0 | 40 | 256 qam | 14 |
4 | 250750000 | 0 | 40 | 256 qam | 15 |
5 | 258750000 | 0 | 40 | 256 qam | 16 |
6 | 266750000 | -0.2 | 40 | 256 qam | 17 |
7 | 274750000 | 0 | 40 | 256 qam | 18 |
8 | 282750000 | -0.2 | 40 | 256 qam | 19 |
9 | 290750000 | -0.2 | 38 | 256 qam | 20 |
10 | 298750000 | 0 | 38 | 256 qam | 21 |
11 | 306750000 | 0 | 40 | 256 qam | 22 |
12 | 314750000 | -0.2 | 40 | 256 qam | 23 |
13 | 322750000 | -0.2 | 40 | 256 qam | 24 |
14 | 338750000 | -0.2 | 40 | 256 qam | 26 |
15 | 346750000 | -0.4 | 40 | 256 qam | 27 |
16 | 354750000 | -0.5 | 40 | 256 qam | 28 |
17 | 362750000 | -0.7 | 40 | 256 qam | 29 |
18 | 370750000 | -0.7 | 40 | 256 qam | 30 |
19 | 378750000 | -0.7 | 40 | 256 qam | 31 |
20 | 386750000 | -0.9 | 40 | 256 qam | 32 |
21 | 394750000 | -0.7 | 40 | 256 qam | 33 |
22 | 402750000 | -0.5 | 40 | 256 qam | 34 |
23 | 410750000 | -0.5 | 40 | 256 qam | 35 |
24 | 418750000 | -0.9 | 40 | 256 qam | 36 |
Downstream bonded channels
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
1 | Locked | 40.3 | 0 | 0 |
2 | Locked | 40.3 | 0 | 0 |
3 | Locked | 40.3 | 5 | 0 |
4 | Locked | 40.3 | 0 | 0 |
5 | Locked | 40.3 | 5 | 0 |
6 | Locked | 40.9 | 0 | 0 |
7 | Locked | 40.3 | 5 | 0 |
8 | Locked | 40.3 | 5 | 0 |
9 | Locked | 38.9 | 6 | 0 |
10 | Locked | 38.9 | 5 | 0 |
11 | Locked | 40.3 | 5 | 0 |
12 | Locked | 40.3 | 5 | 0 |
13 | Locked | 40.9 | 4 | 0 |
14 | Locked | 40.3 | 4 | 0 |
15 | Locked | 40.3 | 4 | 0 |
16 | Locked | 40.3 | 5 | 0 |
17 | Locked | 40.3 | 6 | 0 |
18 | Locked | 40.3 | 5 | 0 |
19 | Locked | 40.3 | 5 | 0 |
20 | Locked | 40.3 | 13 | 0 |
21 | Locked | 40.9 | 6 | 0 |
22 | Locked | 40.3 | 5 | 0 |
23 | Locked | 40.3 | 10 | 0 |
24 | Locked | 40.3 | 0 | 0 |
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 60300000 | 49.8 | 5120 | 64 qam | 1 |
2 | 46200000 | 49 | 5120 | 64 qam | 3 |
3 | 39400000 | 48.8 | 5120 | 64 qam | 4 |
4 | 53700000 | 49.3 | 5120 | 64 qam | 2 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 1 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |