I have recently got (2 days ago) m600 broadband with a hub 3 router but speeds are very poor.
Sat less then 2 metres from the hub I just checked my download speed on the phone using speed test it says 8Mbps. The ofcom speed checker says 21Mbps. Using a laptop and wired connection the speed was 79 download and 30 upload.
Please advise any help. Thanks in advance
Upstream bonded channelsChannel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
Speeds do seem better but still not at the level they should be. Sitting 2.5m from hub doing a speed check on my phone I got 151mbps download and 42mbps upload. Going upstairs this reduces to 20 download and 7 upload.
I have done the pinhole reset a few days ago but not noticed a significant speed improvement.
I have just carried out a test now using the virgin broad band test. With my android phone via WiFi 1 m away from the hub 3 I got 120 download, 35 upload. Same device in the kitchen 20m away was 8 download and 10 upload.
Using my computer plugged into the hub I got 60mbps download and 42 mbps upload.
I have looked into your account via your community profile and can see that there is some maintenance being carried out in your area, this could be causing the issues that you're describing and we hope that once this has been completed at around 3pm today, your issues will stop.
Please can you monitor your connection and let us know if you have any further issues after 3pm today.