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JenC1
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M500 very slow speeds

Hello,

I'm new to Virgin on the M500 broadband package. The speed is incredibly slow. It has been a month since the install. Called VM they had us reboot hub and it didn't make any difference.   Any suggestions on how to fix this? Thanks in advance.

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Christy_D
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Re: M500 very slow speeds

Hi there

Have you tried a full pin reset by holding in the reset pin for 30 seconds.

Also have you ran a hardwired speedtest to see what speeds you are getting?

Try either one of these speedtest sites:

www.speedtest.net

www.fast.com

Thanks


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