Virgin Media Community

[Cforsyth]

Hi All

Speed of broadband has been getting worse lately. Checked my router status page and the upstream modulation looks wrong. Is this something that needs to be fixed by an engineer?

Stats are below

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1	32600117	43.5	5120	16 qam	5
2	39400078	43.7	5120	16 qam	4
3	46200076	43.8	5120	64 qam	3
4	25800161	43.5	5120	64 qam	11

Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1	ATDMA	0	0	12	0
2	ATDMA	0	0	3	0
3	ATDMA	0	0	1	0
4	ATDMA	0	0	1	0

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1	483000000	-2.7	37	256 qam	30
2	187000000	1.7	38	256 qam	7
3	195000000	1.2	38	256 qam	8
4	203000000	1.4	38	256 qam	9
5	211000000	1.2	38	256 qam	10
6	219000000	1	38	256 qam	11
7	227000000	0.7	38	256 qam	12
8	235000000	0.2	38	256 qam	13
9	243000000	0.2	38	256 qam	14
10	251000000	0	38	256 qam	15
11	259000000	0	38	256 qam	16
12	267000000	0	38	256 qam	17
13	275000000	0	38	256 qam	18
14	283000000	0	38	256 qam	19
15	291000000	-0.2	38	256 qam	20
16	299000000	0	38	256 qam	21
17	307000000	-0.2	38	256 qam	22
18	315000000	-0.2	38	256 qam	23
19	323000000	-0.2	38	256 qam	24
20	443000000	-2.5	38	256 qam	25
21	451000000	-2.7	37	256 qam	26
22	459000000	-3	37	256 qam	27
23	467000000	-3	37	256 qam	28
24	475000000	-2.9	37	256 qam	29

Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1	Locked	37.6	638	63
2	Locked	38.6	415925	15830
3	Locked	38.6	331938	14171
4	Locked	38.9	248180	12673
5	Locked	38.6	207873	10734
6	Locked	38.6	156336	8140
7	Locked	38.6	130771	6732
8	Locked	38.6	107303	5430
9	Locked	38.6	87970	4226
10	Locked	38.9	67861	2647
11	Locked	38.6	48281	561
12	Locked	38.6	32649	92
13	Locked	38.6	22306	41
14	Locked	38.9	15605	62
15	Locked	38.6	12520	34
16	Locked	38.6	9668	49
17	Locked	38.6	6455	49
18	Locked	38.9	4345	92
19	Locked	38.6	2218	30
20	Locked	38.6	474	43
21	Locked	37.6	634	44
22	Locked	37.6	966	65
23	Locked	37.3	992	86
24	Locked	37.3	976	133