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Corpus
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M350 was intermittent for days, now its only 9.5 mbps

I'm on M350 and a wired connection speed test would normally get me between 80 and 280 mbps depending on time of day and such. I had around 4 days of intermittent service and when its come back, it is pretty much 9.5 mbps down now when I do a wired speed test. Up is around 3.8 mbps.

Not exactly sure of what I need to post, but will try and put it up now to save people asking for it.

Does this all look acceptable?

Downstream bonded channelsChannel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

1

203000000

9

38

256 qam

9

2

211000000

8.9

38

256 qam

10

3

219000000

8.8

40

256 qam

11

4

227000000

8.6

40

256 qam

12

5

235000000

8.6

38

256 qam

13

6

243000000

8.6

38

256 qam

14

7

251000000

8.9

40

256 qam

15

8

259000000

9

38

256 qam

16

9

267000000

9.1

38

256 qam

17

10

275000000

9.1

40

256 qam

18

11

283000000

9.3

40

256 qam

19

12

291000000

9.4

40

256 qam

20

13

299000000

9.8

38

256 qam

21

14

307000000

9.9

40

256 qam

22

15

315000000

10.1

40

256 qam

23

16

323000000

10

40

256 qam

24

17

427000000

10.3

40

256 qam

25

18

435000000

10.6

40

256 qam

26

19

443000000

10.6

40

256 qam

27

20

451000000

10.5

40

256 qam

28

21

459000000

10.1

40

256 qam

29

22

467000000

10.3

40

256 qam

30

23

475000000

10.1

40

256 qam

31

24

483000000

10.3

40

256 qam

32

 

 

Downstream bonded channelsChannel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1

Locked

38.9

5

0

2

Locked

38.9

3

0

3

Locked

40.3

5

0

4

Locked

40.3

6

0

5

Locked

38.9

5

0

6

Locked

38.9

5

0

7

Locked

40.3

1

0

8

Locked

38.9

5

0

9

Locked

38.9

5

0

10

Locked

40.3

5

0

11

Locked

40.3

6

0

12

Locked

40.3

6

0

13

Locked

38.9

5

0

14

Locked

40.3

5

0

15

Locked

40.3

7

0

16

Locked

40.3

5

0

17

Locked

40.3

0

0

18

Locked

40.3

8

0

19

Locked

40.9

4

0

20

Locked

40.3

4

0

21

Locked

40.3

5

0

22

Locked

40.3

7

0

23

Locked

40.9

5

0

24

Locked

40.3

1

0

 

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Corpus
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Re: M350 was intermittent for days, now its only 9.5 mbps

Upstream bonded channels

Channel

Frequency (Hz)

Power (dBmV)

Symbol Rate (ksps)

Modulation

Channel ID

1

25800000

4.25

5120

64 qam

6

2

39400000

4.225

5120

64 qam

4

3

46200000

4.25

5120

64 qam

3

4

32600000

4.225

5120

64 qam

5



Upstream bonded channels

Channel

Channel Type

T1 Timeouts

T2 Timeouts

T3 Timeouts

T4 Timeouts

1

ATDMA

0

0

0

0

2

ATDMA

0

0

0

0

3

ATDMA

0

0

0

0

4

ATDMA

0

0

0

0

 

General Configuration

Network access

Allowed

Maximum Number of CPEs

1

Baseline Privacy

Enabled

DOCSIS Mode

Docsis30

Config file

cmreg-vmdg505-rtsxxl35016u-b.cm



Primary Downstream Service Flow

SFID

898482

Max Traffic Rate

402500089

Max Traffic Burst

42600

Min Traffic Rate

0



Primary Upstream Service Flow

SFID

898481

Max Traffic Rate

38500089

Max Traffic Burst

42600

Min Traffic Rate

0

Max Concatenated Burst

42600

Scheduling Type

BestEffort

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Corpus
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Re: M350 was intermittent for days, now its only 9.5 mbps

I guess it’s also worth noting that the light at the bottom of my hub is a red/pink and I’m using it in modem mode. 

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Re: M350 was intermittent for days, now its only 9.5 mbps

I was using the device in modem mode connecting it to an amplify mesh network. I directly connected a computer to the cable modem in modem mode and ran a speed test and speed was much faster. Because of this I’ve been able to pinpoint the issue as my amplify mesh network router. I’ve switched back to an Asus RT-AC5300 that I had laying around and that has resolved my issues. 

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