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orthodoxuk
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M350 speed suddenly disappeared.

Hi, am on M350 and usually get speeds of up to 380 Mbps. Suddenly dropped to 115Mbps. I notice the supplier is no longer Virgin but iomart? Does this mean I can no longer get into your hub and that I have a different supplier despite the £3.50 hike in price? Are we ever going to get the top speeds here in Leicester?

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Anonymous
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Message 2 of 29
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Re: M350 speed suddenly disappeared.

iomart is hosting provider not a ISP
where are you seeing this.

Are you testing speeds wired or wireless?
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orthodoxuk
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Message 3 of 29
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Re: M350 speed suddenly disappeared.

Hi. I'm testing wired and it shows who I'm connected to when I do the test. It has always been Virgin, Leicester before?
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Anonymous
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Message 4 of 29
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Re: M350 speed suddenly disappeared.

post a screen shoot of the speed test.
I suspect you are reading it wrong
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orthodoxuk
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Message 5 of 29
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Re: M350 speed suddenly disappeared.

Ok, here it is:speed test.PNG

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Anonymous
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Message 6 of 29
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Re: M350 speed suddenly disappeared.

no where there does it say you are not using virgin media 🙂
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orthodoxuk
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Message 7 of 29
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Re: M350 speed suddenly disappeared.

It says that when you initiate the test, not when it publishes the result. The important part of the question was the loss of speed not the ip! Does the last post not illustrate exactly what I posted the question on? Do you have anything helpful with regard to that issue?
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Anonymous
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Message 8 of 29
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Re: M350 speed suddenly disappeared.

no i guess not. as you haven't given enough info. From what you are saying i'd say disconnect your VPN if your ISP is showing as IOMart
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orthodoxuk
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Message 9 of 29
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Re: M350 speed suddenly disappeared.

Hi, well I'm not using a VPN and as far as I can tell I have fully answered every question asked and am happy to answer any others. Not sure how to answer any unasked ones? Using the speed test pointed to by Virgin my speed has still crashed and the supplier still shows as Iomart, with no options showing virgin available. I will post another picture to prove I'm not stupid and can read, but the speed is the issue, don't care what name appears, if the speed is correct.
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orthodoxuk
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Message 10 of 29
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Re: M350 speed suddenly disappeared.

test.PNG

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