Hi, having serious issues with m350 wifi, problem is with every device in house no matter proximity to router. Currently getting 300KB/s down... tried everything suggested, wires are all in properly etc... no problems in my area. reset router. Called VM and they reset stuff completely, still no fix... not sure what to do, is it a hardware issue? and how do I sort it out, VM take about an hour to get through on the phone and then hang up after not really helping.
If possible can you set up a Broadband Quality Monitor (BQM) at thinkbroadband.com - this will give you an insight into what is happening with the signal at the other side of the Hub, it will take a few hours to get any kind of trend showing although you should post the link straight away.
Please post a 'Live Link' to your BQM on here straight away.
Instructions for posting BQM Live Link
Under your BQM graph are two links in red.
Click the lower link (Share Live Graph) then click generate.
Copy the text in the Direct Link box, beware, there may be more text than you can see.
On here click the Link icon (2 links chain to the left of the camera icon)
In the URL box paste the link you copied and in the ‘text to display’ box write My BQM then click OK - you can post the link straight away.
I'd like to describe the problem better. The connection is good and bad, sometimes it will be good for hours with 12 down, sometimes it will go between off and 500kbs. cant seem to tell a pattern. Up is fine and so is ping, its just down.