Menu
Reply
nacster
  • 2
  • 0
  • 0
Joining in
591 Views
Message 1 of 3
Flag for a moderator

M350 Upgrade

Hi all

i have recently upgraded from 200mb to 350mb using the online upgrade service.

i was expecting to wait a while but got an email a day later saying all was set up and im good to go. i am using the hub3 in modem mode an connected to it with a nighthawk ac4000 router with a cat 6 cable . Now before the upgrade i was getting 200mb from various speed test sites. Trouble is i am still getting the same speed after the upgrade (superhub rebooted etc) 

After checking the superhub router status i see this

i think it shows im still 230mb download and 22mb up

Any help Please

Primary Downstream Service Flow

SFID1160
Max Traffic Rate230000061
Max Traffic Burst42600
Min Traffic Rate0



Primary Upstream Service Flow

SFID1159
Max Traffic Rate22000061
Max Traffic Burst42600
Min Traffic Rate0
Max Concatenated Burst42600
Scheduling TypeBestEffort
0 Kudos
Reply
gary_dexter
  • 30.48K
  • 1.89K
  • 4.05K
Alessandro Volta
566 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: M350 Upgrade

Yes you’re still on the 200Mbps speed 


*****
If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
Office 365, Dynamics CRM and Cloud Computing Jedi
nacster
  • 2
  • 0
  • 0
Joining in
522 Views
Message 3 of 3
Flag for a moderator

Re: M350 Upgrade

Thank you for your info i will contact them if possible to get the upgrade activated or however they do it 🙂

 

0 Kudos
Reply