Please can you advise how I can get my broadband fixed, paying for M350 getting the below:
Followed all the steps in the troubleshooting guides and still getting a rubbish speed, can never get through to the support team via phone.
Any ideas how I can get my true speed?
Could you access your router using http://192.168.0.1/ or http://192.168.100.1 for modem mode . You shouldn't need log in, select the 'Check Router Status' option and paste your 'Downstream', 'Upstream', and 'Network Log' tabs? Please copy/paste this data as text, split between multiple posts (Sometimes you have to click 'Post' twice due to an error message).
Could you please create a BQM (Broadband Quality Monitor) here, and post the live link?