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Ronnie52
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M200 or M250

My account has recently been activated and is showing as M200 on the app but my contract says M250

How can that be

Thanks

Ronnie

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Anonymous
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Ronnie52
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Re: M200 or M250

I understand that, but I signed for M250 when joining and my contract says M250, however the app shows my account as M200

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Client62
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Re: M200 or M250

Run this Hub speed test, look at the bottom for the phrase  Package 999 x 99 what does it say ?

M250 might say Package 250 x 25

https://www.samknows.com/realspeed/

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Ronnie52
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Re: M200 or M250

says 250 x 25; speed at router 275mbs and175mbs at device, so looks like M250 is correct but app is incorrect showing M200
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Client62
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Re: M200 or M250

In a recent speed change for us, the Hub speed configuration updated about a week before the VM Online account displayed + VM apps showed the new tariff.

Ronnie52
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Re: M200 or M250

👍
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