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KirkL
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M200 Package running at 50-70 mbps connected via Cat6 to router

Hi All,

Just signed up for the M200 package.  Wired directly to the router via new Cat6 cable returns a max speed of 70mbps.

Service has been active 4 days.

I have reset, rebooted and tried several brand new cat 6 cables.  Have tried 3 different laptops and a desktop.  All max out at 70mbps.

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gary_dexter
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Alessandro Volta
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Re: M200 Package running at 50-70 mbps connected via Cat6 to router

Post the network, upstream and downstream logs from the hubs admin pages 


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KirkL
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Re: M200 Package running at 50-70 mbps connected via Cat6 to router

Where are the logs located?  Is this just a screenshot of the following info, as attached?Network Log.JPG

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KirkL
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Re: M200 Package running at 50-70 mbps connected via Cat6 to router

Not sure this is what you are looking for but will post anyway.  Thanks

Network Log

Time Priority Description

15/06/2020 21:28:47noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
15/06/2020 21:28:37Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/06/2020 23:47:47noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/06/2020 23:32:11Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/06/2020 23:31:52Warning!Lost MDD Timeout;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/06/2020 23:31:47Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/06/2020 23:31:47criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/06/2020 23:31:46Warning!RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/06/2020 23:31:46criticalSYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
14/06/2020 16:07:20criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/06/2020 22:15:12noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
13/06/2020 20:16:33criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
12/06/2020 17:28:13noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
12/06/2020 02:53:42criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
11/06/2020 22:53:27noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
10/06/2020 08:29:26criticalNo Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
10/06/2020 08:09:28noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
10/06/2020 08:09:10Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
09/06/2020 20:52:23noticeLAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
09/06/2020 20:51:52Warning!LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;

 

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gary_dexter
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Re: M200 Package running at 50-70 mbps connected via Cat6 to router

Copy and paste back the downstream and upstream pages too 


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KirkL
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Re: M200 Package running at 50-70 mbps connected via Cat6 to router

Downstream bonded channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

13310000002.738256 qam25
2219000000338256 qam11
3227000000338256 qam12
4235000000338256 qam13
5243000000338256 qam14
62510000002.738256 qam15
72590000002.738256 qam16
82670000002.538256 qam17
92750000002.238256 qam18
102830000002.238256 qam19
112910000002.238256 qam20
122990000002.238256 qam21
133070000002.538256 qam22
143150000002.438256 qam23
153230000002.538256 qam24
163390000002.938256 qam26
173470000002.938256 qam27
18355000000338256 qam28
193630000002.938256 qam29
203710000002.938256 qam30
213790000002.938256 qam31
22387000000338256 qam32
233950000002.940256 qam33
24403000000338256 qam34



Downstream bonded channels

Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors

1Locked38.6200
2Locked38.9150
3Locked38.690
4Locked38.6190
5Locked38.9150
6Locked38.9120
7Locked38.9110
8Locked38.6160
9Locked38.6170
10Locked38.6260
11Locked38.6120
12Locked38.6170
13Locked38.990
14Locked38.6140
15Locked38.9140
16Locked38.990
17Locked38.690
18Locked38.9170
19Locked38.9150
20Locked38.9170
21Locked38.6120
22Locked38.9250
23Locked40.3240
24Locked38.96

0

 

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KirkL
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Re: M200 Package running at 50-70 mbps connected via Cat6 to router

Upstream bonded channels

Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID

1258000433512064 qam6
2326000213512064 qam5
3394000073512064 qam4
4462000043512064 qam3



Upstream bonded channels

Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts

1ATDMA0000
2ATDMA0000
3ATDMA0000
4ATDMA0000
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