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ruthlyon66
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M100 To M350

So we recently bought the M350 broadband upgrade. It says the request has been fully actioned, however our internet speeds are still the same.

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Zoe_F
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Re: M100 To M350

Please pm me your account number and postcode and I will take a look for you.

Kind regards

Zoe

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such

You can also save £50 off your bill by recommending someone onto virgin media. To find out more PM me.


Here to help! I'm a technician helping out whilst working from home. Find out more


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Jamie_l1
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Re: M100 To M350

Hello, Have you tried to reboot your hub since the speed increase was carried out ?

Why not try our Text Messaging Service?

It’s a great way to get help with your Virgin Media services - and it's free!

Just send your query to 07533 051 809 and we’ll text you back.

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such

 


Here to help! I'm a technician helping out whilst working from home. Find out more


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