M100 Service - Very Slow Download Speeds (2.54MBps) - G81 Area

[spirit2674]

Hi folks,

I wonder if anyone is experiencing slow speeds in the G81 area (Clydebank, Scotland)?

As of 4 July 2021, the Speedtest.net site indicates that I am down to around 2.54 MBps average over the test period.  I have tested with a few different servers.

My service is M100 Fibre Broadband.

I use a fully wired setup.  The ethernet cable comes from my desktop PC straight into my Virgin SuperHub 2.0.

The problem started around Friday 2 July.  Simple tasks such as internet browsing are becoming frustratingly slow.

Here is a picture of my Speedtest.net results:

If anyone can assist, I would be very grateful.

[spirit2674]

Good news.

The problem appears to have been solved after a full power-down, wait, then power-on of the Superhub 2.0.

Sorry to trouble you all.

An updated picture of the fixed speed is here:

[foccer]

I was having a very similar problem last week - after 3 or 4pm each day the problem appeared and then next morning was fine. Problem went on for over a week with many other people in the same area having exactly the same issue. Core network issue. Mine is all ok now though I have no idea how long for.

[Travis_M]

Glad to see this is fixed @spirit2674 - please do keep us update on the service.

Regards