Carl,
thanks for the quick response.
FYI, I've changed the Hub yesterday from 2 to a 3, but no significant difference. Being a Sunday @ 1740 instead of mid-day during the work week helps, though. Download speed a few moments ago is 13.2 Mbps.
The data requested is below. By the way,, I didn't understand what you meant by 'don't log in'. It's a bit tough to get to the Cable Modem Status Home>Advanced Settings>Tools>Network Status otherwise. I also included Status and General Configuration data at the end, just in case they might prove useful.
Also FYI, I've had to break this message into multiple posts because of the length limit.
Cheers, Donna
Network Log
Time Priority Description
26/07/2020 16:36:20 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
26/07/2020 16:36:4 | Warning! | LAN login FAILED : Incorrect Username / Password / ConnectionType;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
24/07/2020 21:48:32 | critical | No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
24/07/2020 21:28:43 | notice | LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
24/07/2020 17:29:13 | notice | SW download Successful - Via Config file |
24/07/2020 17:27:3 | notice | SW Download INIT - Via Config file |
17/07/2020 20:26:0 | critical | SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
17/07/2020 20:26:0 | Warning! | RCS Partial Service;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
17/07/2020 20:22:32 | notice | Unit has been restored to factory defaults from a software issued command;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; |
17/07/2020 20:14:11 | notice | SW download Successful - Via Config file |
17/07/2020 20:08:44 | notice | SW Download INIT - Via Config file |
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
1 | 46199969 | 4.45 | 5120 | 64 qam | 3 |
2 | 39400031 | 4.3 | 5120 | 64 qam | 4 |
3 | 53700014 | 4.45 | 5120 | 64 qam | 2 |
4 | 60300009 | 4.45 | 5120 | 64 qam | 1 |
Upstream bonded channels
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
1 | ATDMA | 0 | 0 | 0 | 0 |
2 | ATDMA | 0 | 0 | 0 | 0 |
3 | ATDMA | 0 | 0 | 0 | 0 |
4 | ATDMA | 0 | 0 | 0 | 0 |