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Mambomatty
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Low upload fast download

77234A68-80F3-49FE-8866-95B5E2841510.png

Please help as at wits end and unable to work from home due to bad upload speed my download is fine but upload terrible and it’s effects video calls 

called virgin and they send a new box but still same speeds 

 

 

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MikeRobbo
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Alessandro Volta
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Re: Low upload fast download

What is your connection like using a direct connection with a Cat 5E or better ethernet cable between the Hub and a 1Gbs capable Pc/Mac/Chromebook ?


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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Mambomatty
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Re: Low upload fast download

Can I use ps4 wired in ? 
If not can try my laptop will do Tomorow 

I’m also getting no signal from new box in my bedroom next door very weak 

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Mambomatty
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Re: Low upload fast download

Upload speed still terrible should this be something an engineer can come out and fix? 

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Anonymous
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Re: Low upload fast download

upload speed on the 200 package is only 20mbps

what speeds are you getting
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