Hello,
I have upgraded my Virgin connection to the Gig1 about a month ago. I have never really been able to experience speeds close to 1Gbps and speeds are only averaging around 400Mbps via direct CAT6 cable connection. The most I have been able to get was around 816Mbps, but only briefly.
It looks like i have 1 DOCSIS3.1 channel active on my Hub4, but looks like there are some errors:
I was wondering if someone can advise why I may be experiencing this issue and what my options are. I have phoned the Virgin Support guys a number of times, only to be told to reset or reboot the router with no real solution to the issue. Any help would be appreciated.
Thanks.