After months of arguing with Virgin, just when lockdown hit my speeds and constant lagspikes seemed to stablise. Happy days!
Then the big old countrywide problems happened and we're back to the absolutely terrible speeds we're used to. Currently looking at Ping 24, Download 17.52, Upload 9.92
These seem to happen OUTSIDE of peak times so late night/early morning so I'd be shocked if congestion was an issue. I have to tether to my phone's 4g to load a simple webpage. The only devices that are connected to the router are my phone and very occasionally a Nintendo Switch for short periods of time. I stopped connecting my phone so I can tether it since it struggles to load webpages on a brand new phone.
Router logs are as follows:
Time Priority Description
No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0;
Your log doesn't show anything out of the ordinary. The DHCP notifications can be ignored, and that leaves a few T3 timeouts - and these aren't showing up sufficiently often to indicate a problem. If they were daily or more frequent they might suggest a problem, but not from what I'm seeing here.
You might want to try posting the stats from the Downstream and Upstream tabs here, in case there's anything in those, and the other thing is to mooch over to thinkbroadband.com create an account and then set up a Broadband Quality Monitor. Let it run for 24 or 48 hours and see if that shows anything.
The other thought is whether you've optimised your wifi settings on the hub, and made sure your phone is only using 5 GHz wifi? The "out of hours" aspect could be caused by (for example) 2.4 GHz interference from a baby monitor nearby? Lots of other possible causes as well, but the baby monitor might fit.
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