Most days, around the same times the tv signal (blacks out, flickers or pixulates) is lost and the internet goes down, sometimes multiple times each day (yesterday 4 times). Tv error message is the standard w02 plus have had others (v53?). Tells me to reboot, which I do but doesn't help. It seems to have issues with what is being sent and I just wait for it to fix itself.
I have tried the service status and they either do not work, tell me there is no known problems or reboot the boxes, so no use.
I have looked at the first suggestion and cannot see anything other than to enter password? The second option has been just set up but I can only see it on a pop up, with no address to copy and paste
The last engineer on Friday said it was a network fault and would pass it over to that team and they would have been out last weekend. Still happening and a network technician booked for tomorrow but I have lost faith and do not expect them to fix anything