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on 02-08-2021 12:56
Hi there,
Virgin media has been down all day, both broadband and TV. I can see it's a known fault.
The app tells me to log the loss of service but that page seems to be down. Can anyone help?
Thanks,
Brent
on 02-08-2021 13:16
Try the automated status line, which is often better for street/postcode-level faults. 0800 5610061
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on 04-08-2021 13:19
Hi @brentonhill,
Welcome back to our community forums.
Sorry to hear you were unable to log your loss of service via our website. We can understand that this is not ideal. Have you tried the great advice given by @japitts? Also you can find out more here https://virg.in/autocomp
Please get back to us when you can,
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