I've started this topic of discussion for those members who are musicians and jam with their other bandmates online using Jamkazam, Jamulus and others.
If you jam online, you will know that a low network latency is critical to ensure we appear to play in real time. If using jamulus the idea is that all band mates connect to a central server which is typically a AWS/Google server based in your country of residence. The aim is to have a round trip latency of under 30ms for no noticeable lag.
So, this is where my problems start.
With my new M200 package, the latency to a AWS server in London using Jamulus is > 50mS. I've tested a few servers and found a 50 to 60ms typical return. Because of this, it is virtually impossible for me to jam on the VM network. I have tested my hardware setup on another provider, and the latency wasn't as bad as this. I've strugged to get through to anyone @ VM technical team to discuss this issue so putting it out there to the community to see if any one else is in a similar position?
Re: Latency issues with live online Jamming session!
Can you set up a Broadband Quality Monitor (BQM) at thinkbroadband.com - this will give you an insight into what is happening with the signal at the other side of the Hub, it will take a few hours to get any kind of trend showing although you should post the link straight away.
Post a link to your BQM on here.
Instructions for posting BQM Link
Under your BQM graph are two links in red.
Click the lower link (Share Live Graph) then click generate.
Copy the text in the Direct Link box, beware, there may be more text than you can see.
On here click the Link icon (2 links chain to the left of the camera icon)
In the URL box paste the link you copied and in the ‘text to display’ box write My BQM then click OK - you can post the link straight away.
Can you please
Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter.
Hub 2 & 3 When the page appears DO NOT LOG IN but click ‘Check Router Status’.
Hub 4 When the page appears LOG IN then click ‘Check Router Status’.
Copy and paste the contents of the Downstream, Upstream and Network Log tabs onto here, if you get a yellow warning click the Post button again. Use one post for each tab if you wish. Please do not use screen grabs.