What speeds do you get at >> speedtest.net << with a direct connection using a Cat 5E or better cable between the Hub in Router Mode and a 1Gbs capable Pc/Mac/Chromebook and no other devices connected ?
Re: Can you repost the Hub data please, you should have 24 Do...
Really sorry for the issues you've been having and for the delay in getting back in touch.
I have had a closer look at your account from here and can see a few errors on the hub, however the hub has also been up quite some time.
Would you mind rebooting the hub for me and ensuring it's in the up right position in an open space. Once you've done this let me know and we'll monitor it over 24 hours and see how you get on. If the errors come back pretty quickly then most likely we'll book an engineer visit.