Day by day my latency gets worse and worse.
Wired connection in modem mode, connected to tp link archer c4000 (all cat 6 cables).
Only 4 devices connected. 2 wired + 2 wifi.
350mb, HUB3 in Reading area.
Downstream bonded channels
Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID
Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors
Upstream bonded channels
Channel Frequency (Hz) Power (dBmV) Symbol Rate (ksps) Modulation Channel ID
Channel Channel Type T1 Timeouts T2 Timeouts T3 Timeouts T4 Timeouts
Just did a pin hole reset BTW. (see red line on BMQ).
BQM, Test for outgoing ports and SSL/L2TP VPN test
I can set 'total bandwidth' to a limit, so I have set it to what you recommended.
However the spikes are there when I'm at work and it's not in use.
Oh, I would really appreciate it someone from virgin would let me know what's going on.
Otherwise there is very little point in this forum, apart from being reminded that I'm not the only one with a poor connection.
It's been two weeks now, could I get any input from virgin media please?
Yet again gaming was completely off the menu this evening.
Ping constantly jumped between 49ms-498ms.
I managed to capture it on video, I'll upload to youtube tomorrow.
Here you go, everything working as expected right?!
Just to point out...
Yes this is a wired connection to a pc, I was playing on a server with people I know, NONE of them were experiencing ANY latency problems. It's always just me.
My speed tests are all fine.
I have rebooted and pinhole reset my router, it made no difference.
My hub3 is in modem mode, but I had the same problems in router mode.
All wired with cat7 cables (yes I have replaced them but it made no difference).
My Tp-Link archer c4000 firmware is up to date (qos on or off makes no difference)
What exactly do I have to do to get an answer from virgin?