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co0ps
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Latency Issue gig 1- Southampton

Hi 

I keep experiencing huge jumps in latency and packet loss from my gig 1 connection.  I have called support each time it is power off you router for 20 seconds.  

The speed seems pretty consistent however the latency is ridiculous.

I use a wired connection, have done all the usual checking.  I am wondering if someone from VM is around on this forum to do a line check 🙂

Thanks

 

Chris.

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legacy1
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Alessandro Volta
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Re: Latency Issue gig 1- Southampton

run this speed test
https://www.dslreports.com/speedtest

or run CMD

ping -t 194.168.4.100

and do any speed test see if your latency spikes

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co0ps
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Re: Latency Issue gig 1- Southampton

Hi,

Yes the problem does seem to get worse when downloading or doing a speed test.  About 25% packet loss and latency jumping to 200-400ms

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