Virgin Media Community

[OldSeaDog]

Hi 

Why is the download speed on my Iphone 200Mbps and my new laptop(less than a year old) 8.5Mbps

My wifi card is suitable for 5Ghz, I am not that technical with computers

Rgds 

[jbrennand]

Can you connect the laptop directly to the Hub on a Cat5e/6 ethernet cable and see what it gets that way.

What Hub model is it? You could try separating the SSID's of the 2.4 and 5 GHz wifi bands by renaming them in the settings and at the same time switch off "channel optimisation" apply and save the settings. All wifi devices will need reconnecting to the best SSID at each location. Also use a wifi scanning App to find the best wifi channels to use (just select and use channels 1,6,11 on 2.4GHz) - this often helps Hub users get better wifi performance - but its still no substitute for getting better wifi kit 🙂

[Gareth_L]

Hello OldSeaDog

Thanks for your post

Sorry to hear about the slow speeds 

Have you been able to follows the help given above?

Gareth_L