Menu
Reply
Babasan
  • 13
  • 0
  • 1
Tuning in
335 Views
Message 1 of 2
Flag for a moderator

Lag

Ngl this is starting to be a bit of a joke I have had 2 months of terrible lag due to an over subscription it was sorted for a couple of weeks now I am having the same issue this is ridiculous 

0 Kudos
Reply
Andrew-G
  • 6.04K
  • 1.07K
  • 2.54K
Very Insightful Person
Very Insightful Person
290 Views
Message 2 of 2
Flag for a moderator

Re: Lag

Two possibilities:

1) The over-utilisation is sorted, but your connection needs a technician to sort it out.

2) VM did absolutely diddly squat about the over-utilisation, and any appearance of improvement was coincidental.  In some of these case VM just sit on their hands and let customers pay for an over-subscribed network because there's too few consequences for the company.

Head to thinkbroadband.com and setup a Broadband Quality Monitor.  Let that run for 24 hours, then select "share snapshot graph" and post the link (not an image) here and we'll take a look at what's going on with the latency on your connection.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks