Hi there, when using my mobile via WiFi quite often the internet suffers intermittent freezes or very slow and using a speed checker the ping is over 100ms and download around 10-30 mbps, or even as slow as 1-2Mbps. Even when sat right next to the router. Running a test at the same time on a pc wired to the LAN my speeds are 90Mbps so I know it’s just the WiFi that’s slow. I’ve tried a different mobile and have the same problem. I’ve rebooted and reset the router as per virgin guidelines to no avail Any ideas as to why my WiFi speeds are so bad??
Just a few things that can affect Wi-Fi in the average home …
Blockage (visible) …
Mirrors, furniture, fish tanks, people, radiators, walls, flooring / ceilings.
Interference (invisible) …
Cordless phones, baby monitors, microwave ovens, fridges & freezers, TVs, next doors Wi-Fi and Wi-Fi equipment, DAB transmitters, the list is endless.
My VM Hub 3 Wi-Fi went into meltdown when the local authority / police CCTV camera on the lamppost adjacent to my house was used.
Many people have accepted that the VM Wi-Fi is poor and have purchased third party equipment that is much, much more powerful than the VM supplied kit and once set up have wondered why they waited for so long.
its a strange one as the router is in the same place as it’s always been and speeds used to be much higher, that said thinking about it I have recently plugged in a four way plug extension lead - can’t imagine that would interfere much! Speeds two floors up above the router are as good as sat right next to it - still slow.
maybe a 3rd party router is the way to go - do people tend to wire them into the virgin router or bin that one off? Not sure with the ‘cable’ ones as always used BT phone line type before
@MikeRobbo. Well.... what a difference. The router you recommended out of my price range so ended up getting a tp-link deco mesh setup. What a difference! 90-110Mbps throughout the house. And so far seems more stable. Thanks again 🙂