forumarchive,nothingtosee,
Menu
Reply
Anonymous
Not applicable
167 Views
Message 1 of 2
Flag for a moderator

Just upgraded to Gig1..getting 20mbps

Title as read. Been having a horror show with virgin for months now in N5. Had heard they'd upgraded our area so signed on to Gig1 as thought Docsis 3.1 might mean a newer, better, less congested network or something....and yet, multiple devices, haven't had a speed test above 60mbps all night, on a f'n gigabit connection. I thought that going to a gigabit might mean consistent 400ish on wifi, but apparently now - this is based on my M200 experience meaning consistent 30mbps...

Is this when I should just give up? I'm at my wit's end with these clowns. Would I be better off just going with a good VDSL provider? Have 12 or so days to decide in my cooling off period and, safe to say, I'm ice cold.

Really appreciate any help, not getting it from their support.

BQM for the new ip here:

https://www.thinkbroadband.com/broadband/monitoring/quality/share/a019bdcf193484ed238eb569d2cd8ca3cfd19460

 Old one here:

https://www.thinkbroadband.com/broadband/monitoring/quality/share/0dc9fd6978a9358f2315c68ced8d011d3cf79c76-03-02-2021

 

Current modem status:

 
3.0 Downstream channelsChannel Lock Status RxMER (dB) Pre RS Errors Post RS Errors
25Locked38.60537730
6Locked38.60537700
7Locked38.60537700
8Locked38.60537700
9Locked38.60537700
10Locked38.60537700
11Locked38.60537710
12Locked38.60537760
13Locked38.60537700
14Locked38.98326100
15Locked37.636276100
16Locked37.63627610
17Locked38.60537700
18Locked38.60537720
19Locked38.98326110
20Locked38.60537700
21Locked37.63627630
22Locked38.60537710
23Locked38.60537710
24Locked38.98326120
26Locked38.605377100
27Locked38.60537740
28Locked38.98326160
29Locked38.60537730
30Locked38.983261130
31Locked38.98326160
32Locked38.60537790
33Locked38.60537770
34Locked38.983261110
35Locked38.98326170
36Locked38.60537760


3.1 Downstream channelsChannel Channel Width (MHz) FFT Type Number of Active Subcarriers Modulation (Active Profile) First Active Subcarrier (Hz)
37964K1880QAM4096759


3.1 Downstream channelsChannel ID Lock Status RxMER Data (dB) PLC Power (dBmV) Correcteds (Active Profile) Uncorrectables (Active Profile)
37Locked410.628530500
 
0 Kudos
Reply
Anonymous
Not applicable
166 Views
Message 2 of 2
Flag for a moderator

Re: Just upgraded to Gig1..getting 20mbps

Other downstream table   3.0 Downstream channels

Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID

253310000002.938.6QAM25625
61790000001.238.6QAM2566
71870000001.238.6QAM2567
81950000001.138.6QAM2568
92030000000.938.6QAM2569
102110000000.838.6QAM25610
112190000000.738.6QAM25611
122270000000.638.6QAM25612
132350000000.538.6QAM25613
142430000000.439QAM25614
152510000000.137.6QAM25615
16259000000037.6QAM25616
172670000000.138.6QAM25617
182750000000.538.6QAM25618
192830000000.339QAM25619
202910000000.138.6QAM25620
21299000000037.6QAM25621
223070000000.538.6QAM25622
233150000001.238.6QAM25623
243230000002.339QAM25624
26339000000338.6QAM25626
27347000000338.6QAM25627
283550000002.839QAM25628
293630000002.838.6QAM25629
303710000002.739QAM25630
313790000002.739QAM25631
323870000002.838.6QAM25632
333950000002.638.6QAM25633
344030000002.539QAM25634
354110000002.539QAM25635
364190000002.438.6QAM25636
0 Kudos
Reply