Your >> BQM << is fine.
Let's get the worst bit over and done with ...
VM do not, and never have guaranteed Wi-Fi speed or coverage, so whatever you get out of the Hub is as good as it gets from that piece of equipment.
Now that is done we can look at the Hub and see if everything as it should be ...
Can you please
Type 192.168.0.1 (192.168.100.1 in Modem mode) into your browser URL bar and press enter.
Hub 2 & 3 When the page appears DO NOT LOG IN but click ‘Check Router Status’.
Hub 4 When the page appears LOG IN then Advanced Settings > Tools > Network Status.
Copy and paste the contents of the Downstream, Upstream, Configuration and Network Log tabs onto here, if you get a yellow / straw box warning click the Post button again.
Use one post for each tab if you wish.
Please do not use screen shots.
A Guru will be along soon to decipher the info.
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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.