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johnrs1970
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Issues with High Latency again.

Morning

Wanted to see if anyone can look into this issue please as this is starting to make video conferencing calls a little difficult.  Area code is 30 - Nottingham

2 days ago starting around 9am till 10pm latency start to increase.  I have restarted my router.

See attached screen shots from thinkbroand 

last 24 Hours

last 24 hours.JPG

 

 

 

 

 

 

 

 

 

20th

20th.JPG

 

 

 

 

 

 

 

 

 

 

21st

21st.JPG

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johnrs1970
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Re: Issues with High Latency again.

Any takers on this ?

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Emily_G
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Re: Issues with High Latency again.

Thank you for your post Johnrs1970.

 

Can we please confirm if this is through wired or wireless devices? 

 

Have you already checked our service status page for any known area issues? You can also run tests on equipment through this page if you can do so and let us know what this reveals.

 

Thank you, Emily.

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johnrs1970
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Re: Issues with High Latency again.

Hi

Thanks for getting back to me. Things seem to have stabilized over the past few days so I am hoping what ever cause this issue has been resolved.

 

Thanks again

 

John

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