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quietkoala
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Is it worth booking a technician for slow upload speeds?

Hello!

I've been experiencing very slow upload speeds. (https://community.virginmedia.com/t5/Speed/Less-than-a-tenth-of-expected-upload-speeds-all-day/m-p/4...)

Obviously, I would like to get this issue solved, as I'm struggling to work.

Is it worth trying get a VM Engineer to help me out?

Thanks!

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Nicholas_k
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Re: Is it worth booking a technician for slow upload speeds?

Hi, an engineer will attend if you have no service or are getting less than 50% of your speed, so yes,I hope this helps.


Here to help! I'm a technician helping out whilst working from home. Find out more


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Stumac1980
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Re: Is it worth booking a technician for slow upload speeds?

Please PM me with your account number and area reference and I can take a look at this for you.
Thanks,
Stuart
I am a Virgin Field Technician. All and any advice given is based on my experience in the field or my personal experiences with my own set up at home. If my answer was helpful to you please mark as helpful or consider leaving the post some kudos.

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quietkoala
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Re: Is it worth booking a technician for slow upload speeds?

I definitely am - where can I book an engineer?
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