Just switched over to Virgin, we get amazing speeds sitting up to 220mb/s but every 20/30minutes or so the speed either disconnects or drops to ~2mbs then sits at 20-30mb/s before jumping back up temporarily and repeat.
This happens across all my devices, my iMac is plugged in via Ethernet and my phone&ps4 experience the same issues across the Wifi Network
I've ran a BQS and these are the results
Here's some speed tests I ran at 2am (not peak time) that show the issue
Maybe you can help me too. I am experiencing a similar issue. I had a 500MB service installed last Saturday. It mostly runs around 60-90MB but can, as few times a day, jump to 500MB+ (and then go back down to 60-90MB a few mins later). Most of the time, the service is slow.
I have an engineer coming next week but is there anything I can do myself or that I can raise directly with the engineer when they turn up?