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Internet connection drops out intermittently

I’ve been having problems with my internet connection recently, While I’m still connected to the WiFi, the internet speed drops to zero or close to it intermittently. This can last for a couple of minutes and then it’ll go back to normal. I’ve installed a new hub after contacting customer services about the problem, but it has made no difference. I’ve checked the service status for my area, it says there are no known issues. 

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Re: Internet connection drops out intermittently

Hi.
Send me a pm with postcode, account number and if you know it the area code and I will look into it for you.
"To PM me, just hover over my profile picture and click Send Message when the option comes up. Please don't post any of the info I've asked for in this thread as it's public"
Thanks
Scott

Here to help! I'm a technician helping out whilst working from home. Find out more


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