Recently I was going to cancel my contract with Virgin, but decided to stay and keep the same M100 line. The change to the t.v. package took place overnight and this morning I ran a speed test which showed 20 Mbs.
How can I get somewhere near what I am paying for??
Thanks, but if I reset the router will it automatically "recover" to a working state (connecting me to the internet etc so all I would have to do is put a new password in, or would have have t deal with some technical issues as well?
Hi @Tiesys1 thanks for posting and welcome back to our community.
Sorry to hear you're experiencing slow WiFi speeds. I have located your account from here and I've had a remote look. I would like to help you resolve this issue, so I am going to send you a private message.
Just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.