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SJD92
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Internet Speed Drops

Hi guys- I have been having issues for a few days now. I first had issues on the PlayStation on Thursday evening- the speed dropped really low and wouldn’t allow me to join games so I reset the router and it worked, then the same again Friday evening. Worked fine all weekend and now been kicked out again this evening. After it kicked me out it showed my speed at 3MB, and after a restart it’s now back up at 280MB.

 

Has anybody had similar issues, and got a suggestion? I hadn’t noticed any issues prior to this although I don’t normally play on the PS4 as much! 

PS- as I post this my internet has dropped again so using 4G.

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Harvey_H
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Re: Internet Speed Drops

Hi,

 

Send me a PM with your Account Number and Area Reference and I'll look into this for you.

To send me a Private Message just simply click the link below:


Click Here

 

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!

I am a Service Field Technician at Virgin. However, all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such.

 


Here to help! I'm a technician helping out whilst working from home. Find out more


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SJD92
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Re: Internet Speed Drops

Thanks mate- I have sent it over 

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